Orlando Vacation Retreats
1890 Star Shoot Parkway,
Suite 170-229
Lexington, KY 40509

Contact: Tracey or Jim Moore
Direct Call: 859-536-3693
Ask to speak to Tracey: 866-822-1578

info@ovronline.com
Bookmark this site!
Send to a Friend!
 

Arrival Date:


Departure:


Area:


 
 
Please Fill in the form below completely

Email Address:
Password:


Forgot you password? Click Here
 


Enter code GAV to receive discounts on Disney Tickets
2011 Reviews

2005 / 2006 / 2007 / 2008 / 2009 / 2011 / 2012 / 2013 / 2014 / 2015 / 2016 / 2017 Write A Review

Monday, April 4, 2011 21:33:00

Kara
141 High Grove


Service Rating: Excellent
Value Rating: Excellent
Attractiveness Rating: Excellent
Overall Rating: Excellent

My husband and I drove down from Michigan with our 4 kids and are enjoying our vacation so much...a great house to stay in with a great pool in our own yard! LOVE it! We are having a FANTASTIC vacation!!! We will definitely be staying at your properties again and have already shared your website with all our friends and family! Great pricing on a great home...an affordable vacation to escape the cold winter in Michigan!!!


Monday, May 9, 2011 17:15:00

Cheyenne Oglesby
Aviana Resort, 411 Viola


Service Rating: Excellent
Value Rating: Excellent
Attractiveness Rating: Excellent
Overall Rating: Excellent

Just wanted to say thanks again for the great house in Aviana. It was a short drive to Disney, so location was great. House had plenty of room, and the kids had a great time in the pool. And also thanks so much to Tracey for being so hospitable on the phone and easy to work with. I can guarantee we'll be booking with OVR again on our next trip to Orlando. Now we want you to get some properties in Gulf Shores for our next trip there! Thanks again.

Cheyenne Oglesby and family


Saturday, May 14, 2011 16:50:00

Cindy
257 Sandy Ridge


Service Rating: Excellent
Value Rating: Excellent
Attractiveness Rating: Excellent
Overall Rating: Excellent

Just thought I would let you know that everything went perfect. We loved the place and it was so close to everything. We had a blast and will recommend your houses to others. Take care and thanks for a wonderful vacation.


Thursday, May 26, 2011 15:58:00

Avanthi
Aviana Resort, 411 Viola


Service Rating: Excellent
Value Rating: Excellent
Attractiveness Rating: Excellent
Overall Rating: Excellent

We are group of 10 people who lived at Aviana resorts (411 viola).Almost stayed there for a week.This is a beautiful house with plenty of room for all of us.Very close to the parks .Almost felt like my own home and offcourse miss it now.
Would recommend to anyone in a heart beat .
My special Thanks to Tracy Moore who made our stay very memorable.

Avanthi ,MI


Friday, December 9, 2011 23:43:00

Sandy D'Amico
7742 Comrow Street, Kissimmee, FL


Service Rating: Poor
Value Rating: Poor
Attractiveness Rating: Poor
Overall Rating: Poor

DO NOT RENT THIS HOUSE!!!!! We have rented other homes for Disney vacations and have had great experiences. Upon arrival, the house appeared to be fine, although somewhat tired looking with badly stained carpet. After further inspection, the closet door in the upstairs bedroom was off the hinges and was laying on the floor. An outlet in the kitchen was pulled out from the electrical box and dangled just above the counter. We paid for pool heat but there was none. I called twice to report these issues and after speaking to someone, I was assured that the issues would be addressed the next day. We returned home from a wonderful day in the Magic Kingdom and no one had been to the property. AND, we also discovered that the dishwasher had flooded and spilled onto the kitchen floor. We used our bath towels to mop it up but several inches of water remain in the bottom of the dishwasher. I called both the routine maintenance and emergency lines and have heard NOTHING! A real disappointment....

Note from OVR in response: We strongly believe in providing a true picture of our business and therefore, choose to publish all reviews. However, we would be remiss to not address our side of these issues. We take pride in our customer service, and our property management team responded to all of these issues in a timely manner, fixing all items as quickly as possible, including buy and installing a new dishwasher within one day. We take our guest's satisfaction very seriously and are sorry that their perception of their experience was not as positive as most of our guest's experience.






Orlando Vacation Retreats. ™ logo and web site are all trademarks of the Orlando Vacation Retreats ™
and shall not be reproduced without written permission. © Orlando Vacation Retreats.™ 2003-2008